Changed your mind? Get it back.

Subscribe to Pro and change your mind within 14 days of the first payment: the whole $12 comes back, no reason needed, and you are back on Free.

A renewal you meant to stop: write within 14 days of the charge and we refund it, as long as you have not dictated on Pro since it renewed. Pro then ends.

After 14 days, write to us anyway. If something on our side went wrong — the service was down, a dictation was counted and never came back — we refund what it cost you, however long ago.

The Free plan, because nothing was paid for it. A Pro month you have dictated on, once 14 days have passed since its charge. And an account closed for abuse, beyond the rest of a month already paid for.

Email support@saycontrol.com from the address on the account, with the Paddle receipt or order number. We reply within a day and tell you what we are refunding.

Payments are handled by Paddle, our merchant of record, so the refund is issued by Paddle to the card or account you paid with. It usually shows within 5–10 business days, depending on your bank. Tax charged on the payment is refunded with it.

If you are a consumer in the UK or EU, you have a right to withdraw from a purchase within 14 days. Pro is a digital service that starts the moment you subscribe; by subscribing you ask us to start it at once, and beyond the first-payment promise above, a refund for a month you have already used is reduced accordingly, as the law allows. Nothing on this page takes away rights the law gives you.